ROYALTIES delivers throughout the world.
Delivery schedule
ROYALTIES commits to ship orders within two business days following the validation thereof, and as a function of our available stocks.
You will be advised of the shipment of your package by email, and you will be given a number that will enable you to monitor your order and be informed of the proper forwarding of your package.
For merely indicative information, the delivery time is 24 hours to 72 hours for metropolitan France (from the date of shipment) and, for international shipment, it varies according to the destination counties.
Delivery costs
France:
For orders under € 60, you may choose your tariff: by postal parcel service (Colissimo), with signature, or by tracked letter (Lettre Suivie).
- Postal parcel service with signature (Colissimo): € 7.50
- Tracked letter (Lettre Suivie): € 4.00
For orders over € 60, the socks will only be sent by postal parcel service with signature (Colissimo) at € 7,50.
European Union:
The shipments are made by postal parcel service with signature.
- Postal parcel service with signature: € 12.00
Countries outside E.U:
For delivery outside the European Union, customs duties may apply and be charged to the customer, with the products being invoiced before taxes.
For United Kingdom and Switzerland, shipments are made only by postal parcel service with signature.
- Postal parcel service with signature: € 20.00
For all other countries outside E.U., shipments are made only by postal parcel service with signature.
- Postal parcel service with signature: € 30.00
Return policy
You have 30 days within which to return your parcel at your expense. The products must be returned in their original packaging, not worn or washed, along with the order number, at the following address:
TANDEM - Royalties, 18 rue Beauregard, 75002 PARIS - France
You also have the right of retraction, which you may exercise without a need to show good cause, within thirty (30) days following delivery of the order.
TANDEM will refund to the customer any sums he might have already paid, less the shipment costs that may exist, under the conditions specified in article 7.
TANDEM will refund the products within 30 days after its receipt thereof, according to the mode of payment chosen by the customer at the time of his order or through the issuing of a purchase voucher.